Privacy Policy

Last Updated:

Introduction

At quiztornrrshol, we respect your privacy and are committed to protecting your personal information in accordance with the Privacy Act 2020 (New Zealand). This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you interact with our website or purchase our handmade fabric bags and accessories.

Information We Collect

We collect personal information that you provide directly to us, including:

  • Name and contact details (email address, phone number, postal address)
  • Payment information (processed securely through third-party payment processors)
  • Order history and preferences
  • Communication records (emails, messages, phone calls)
  • Website usage data (cookies, IP address, browser type) - see our Cookies Policy for details

Purpose of Collection

We collect your personal information for the following purposes:

  • Processing and fulfilling your orders
  • Communicating with you about your orders and inquiries
  • Improving our products and services
  • Complying with legal obligations
  • Preventing fraud and ensuring security
  • Marketing communications (only with your consent)

How We Use Your Information

We use your personal information only for the purposes stated above. We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information with:

  • Service providers (couriers, payment processors) who assist in operating our business
  • Legal authorities when required by law
  • Professional advisors (accountants, lawyers) under confidentiality agreements

Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. This includes secure servers, encrypted data transmission, and restricted access to personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When personal information is no longer needed, we securely delete or anonymise it.

Your Rights Under Privacy Act 2020

Under the Privacy Act 2020, you have the right to:

  • Access: Request access to your personal information we hold
  • Correction: Request correction of inaccurate or incomplete information
  • Objection: Object to certain uses of your personal information
  • Restriction: Request restriction of processing in certain circumstances
  • Withdrawal: Withdraw consent for marketing communications at any time

To exercise these rights, please contact us using the details provided below. We will respond to your request within 20 working days as required by the Privacy Act 2020.

Complaints

If you believe we have breached the Privacy Act 2020 or have concerns about how we handle your personal information, you have the right to make a complaint to:

  • Us directly (we will investigate and respond)
  • The Privacy Commissioner: Office of the Privacy Commissioner, PO Box 10094, Wellington 6143, New Zealand. Phone: 0800 803 909 or visit www.privacy.org.nz

Cookies and Tracking

We use cookies and similar tracking technologies on our website. For detailed information about how we use cookies, please see our Cookies Policy.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy, wish to exercise your rights, or have concerns about how we handle your personal information, please contact us:

Email: office@quiztornrrshol.world
Phone: +64 6364 5567
Address: 211 Main Highway, Ōtaki 5512, New Zealand